Great prices and salespeople! Very knowledgeable about their inventory and helpful with our wants.
They are very friendly and accomodating
Awesome dealership. I needed a couple of key fobs programmed for my RAM 3500. They had them programmed and on my way in less than an hour. Thanks for the great service.
We purchased a used 2016 Jeep Wrangler a week ago. While we are pleased with our Jeep and our salesman, TJ and the dealership in general, Mr. Rob Toby needs to learn some people skills. They couldn’t make the deal we wanted but they did came within $1500. The problem came when we were told they would give us $400.00 for our trade. I was talking to a co-worker about our new Jeep and our trade-in. She expressed interest so I sold her the car for the price we were going to get from New Carlisle Chrysler. My husband immediately call TJ and asked him if we just give them the $400 more when we go pay for the car. TJ agreed that sounded correct but he had to check with the used car sales manager. Mr. Toby called my husband. He was short tempered and told him it would be an additional $1500 if we pull the trade. He was so unkind, my even tempered husband cancelled the deal. Since this was the Jeep we wanted, I returned a call to Mr. Toby, and proceeded with the original deal. He said he needed to see if the dealership would still honor our original deal even though only 3-5 minuets passed. He also questioned in an accusatory way saying “I thought you sold the trade”. As I said, our salesman was good but Mr. Rob Toby... you may want to take some come conflict management classs.
The Tobey's are absolutely wonderful. The staff are also wonderful. Thank you for the help and the respect that I have been shown. I would recommend buying a car or truck here. It will be the only place I go.
TJ and the staff were great! Very helpful and I would highly recommend! Helped us find out family car! Thanks!
I bought a new toy, a Scatpack Charger, from Chris Tobey last week. Chris did a great job with me at the store and was willing to take my phone call to his cell phone after store hours. He ended up trading for the charger from Lexington, KY. I am very grateful for him and his sales staff for working with me!