I was able to get a standard oil and filter service on very short notice. Was very happy they worked me into their schedule.
Great experience. Great selection. Great staff. What else can be said!! Very polite and knowledgeable staff. Small and comfortable setting. This is the second vehicle from these folks and Great is Great.
All the staff was extremely helpful. They quickly finished my oil change, and even helped me with my coupon. This kind of service is why I have stayed with this dealer for everything from, new truck purchases to oil changes!
Fast and friendly Service, highly recommend them for any type of service needed.
Thank you for getting me in so quickly and repairing the issue so I felt safe driving back home to KY. The wait time was minimal and a pleasant experience.
The customer server (Eli) is a great person who knows his job and provided me outstanding service. The company collected the repair piece and quickly put it into my truck.
Great experience. Everyone was very friendly and professional. Addressed any concerns that we had.
This is the second vehicle I have purchased from New Carlisle. While I live 30 minutes away and there are other dealerships closer I have found New Carlisle to be great place to share my business. They are honest, straight forward, not pushy and they will go out of their way to find you what YOU are looking for in a vehicle. My sales rep was TJ and I would recommend him to anyone I know. I'm sure all the others are as professional.
oil change did in a timely fashion and alerted to some work that needs done soon
The staff is so helpful, nice, and friendly and makes it a good experience.
awesome. They are the best . Rob was tremendous . Thanks,
Most satisfied with service but problem with my Jeep Cherokee - an ongoing and now to point of worry for me to keep bringing in for oil consumptions tests and replacing oil. Did not realize how serious a problem this has become for me. Live alone - need to depend on auto. Love my Jeep and hate to part with or continue with this problem.
This is a great service to actually come to your home to fix your car
I have been coming to this dealer for service since I purchased my car from them in April of 2009. Always a great experience.
I have purchased three vehicles over a few years from this dealer. I have found them to be honest, polite and very easy to work with. In fact, I take my cars there for service even when I don't have to because they do things right. I have sent friends to this dealership and to this specific salesman because of the way they insist on doing business.
Everyone with whom I spoke made it easy for me to have my car serviced. This has always been the case in the past and was this last time. Excellent and I have mentioned this over the years to others. I originally did purchase this vehicle after my husband went to heaven. From David Brown and I would deal with him again in a heartbeat if I were to need a new car.
Hello My name is Kenny Gibson this was my first experience with getting a vehicle repaired after I hit a deer. Kevin and his team made me feel like family they put my worries at ease and my 2500 ram truck looks amazing I will definitely recommend and Kevin and his team to everyone that needs collision repairs. Thank you Kenny Gibson
The convenience of the Express Oil Change option on Saturday morning was perfect for me. It was fast, friendly and efficient.
I stopped by a tire store close to my location because I found a screw in my Jeep tire. I was told it would be the next afternoon before they could even look at it. I called New Carlisle and asked if they could take a look and was told to come right in. We have always had good service at this dealership and I would recommend it to anyone I know.
Matt Ruppert brought Ram truck to you for damage est. and take care of requested recalls.
Service was very prompt and professional. Person who manned the service desk was very customer friendly and helpful throughout the process.
I still have two of the problems I originally took to get fixed so guess I'll need to find time to go back for repairs
I was pleased with the service I received. The receptionist was very friendly. The work was done in reasonable amount of time.
THIS DEALER SHIP HAS DONE ME A GOOD JOB ON ANY PROBLEM I HAVE HAD
Had 60,000 mile maintenance service completed -- service was completed as promised, at the quoted rate, and on time. Thank you!
Always nice they know who i am when i walk into the door
We purchased our new Jeep Gladiator from New Carlisle Jeep and had a great experience. The sales and finance team were amazing and super helpful. It was the fastest car buying experience weve ever had. Our salesman, Bob, even called later in the day to check and make sure everything was going well and to see if we had any questions.
Everyone at this dealership are so friendly and go out of their way to make sure that you are comfortable and have everything you need. Outstanding.
I take my vehicle to the New Carlisle Chrysler dealership because they are expedient, knowledgeable and reasonably priced. When Kelli was working there, she found that I had an extended service (oil change) warrantee that I didn’t know that I had. Even though it was for conventional oil & I get synthetic, it saved me a lot of money & for that I am eternally great-full. I trust them to service my vehicle & will continue to do business with them in the future.
Everyone was very helpful especially TJPerry. I would highly recommend him for any help needed in buying a car. He was able to find just the car I was looking for.
Buying a new vehicle can be a very stressful experience. Dave Warren and the team at New Carlisle made it a very stress free experience. They made sure all my needs were met and their main concern was me finding the right vehicle for me. Top notch all around.
It was the fastest service appointment I’ve ever had. I was so happy not to have to sit there for a long time! They took my car right in when I arrived.
We were in need of a newer vehicle for our family.. The staff at New Carlisle Chrysler Dodge Jeep not only vit us into a 2019, bur in the payment we could afford!! Amazing staff from CEO to detailing!!
I purchased a 2018 Dodge Journey SXT and Bob was awesome. He definitely earned his money with me. I am not saying I am difficult but I will say i know what i want and I wasnt going to settle! Thank you Bob!
I began by going to true car.com. I was contacted by three local dealers and all began the search for the 2018 Pacific I was interested in. Of the 3, New Carlisle, especially My salesman T J Perry worked the hardest for me to find the car I wanted and the deal I needed. I would highly recommend this dealership and especially TJ to anyone that maybe looking for a new car. I am 67 yrs. old and this was the first time I haven?t felt like I didn?t get the best deal I could have gotten. Thanks New Carlisle ...
We purchased a used 2016 Jeep Wrangler a week ago. While we are pleased with our Jeep and our salesman, TJ and the dealership in general, Mr. Rob Toby needs to learn some people skills. They couldn’t make the deal we wanted but they did came within $1500. The problem came when we were told they would give us $400.00 for our trade. I was talking to a co-worker about our new Jeep and our trade-in. She expressed interest so I sold her the car for the price we were going to get from New Carlisle Chrysler. My husband immediately call TJ ...
I saw a Dodge charger online that they had. I called and spoke to TJ and we arranged to meet later that day to look at the car. I was purchasing the car for my son. My son and I went out to the dealership and net TJ. The car was everything that he explained over the phone. I address some concerns with TJ and he made sure that he took care of all of them for me before my purchase was final. He was an excellent sales person and very polite and professional. I highly recommend Purchasing from TJ ...
I would highly recommend Tom! We showed up after just having a bad experience in Springfield, told him what happened and exactly what we were looking for. He met and exceeded what we asked. Everyone we encountered was so nice and treated us with such respect. I have recommended them to several family and friends in the last week!!
I was searching for a pick-up truck using TrueCar. One of the dealers I was referred to was New Carlisle Chrysler Dodge Jeep. In going to that dealership on 12/8/16, I spoke with David Brown and the Sales Manager, Debra. David was extremely helpful in showing me two Ram trucks which fit my needs. This was impressive due to the fact I was looking at a 2016 model which was hard to locate. Without any haggling, David gave me an offer which I found very reasonable. There was none of the usual several offers going back and forth with the manager. David ...
I'm not going to lie. When they first called me 4 hours after my van was to be worked on, telling me how they didn't have the part they needed to fix my van (which I had scheduled 2 days prior) AND told me it was not going to get done until the next day... I was pretty upset. They didn't even have a loaner vehicle available for me and I had places to be! But after some persistence (and talking to the right people) they worked really hard to find me the part and fix it quickly. I ...
Tom Bickle is a consummate professional. I bought my first new truck here 20 years ago and will continue to go there in the future fro any new car needs.
Tom Bickle made the process of purchasing a new car painless. He went over and above to locate the car I have been looking to purchase for six months. Tom was very professional yet friendly, honest and upfront with every question I had. My husband and I left the dealership feeling as though we had met a new friend! Thank you Tom!
I have bought many cars in my lifetime (I am 58 yrs old) and working with the people at New Carlisle Jeep has been the best buying experience ever. Debra and her staff were very professional, informative and caring. They took the time to find out what our needs were and didn't pressure us into just buying any vehicle.. Debra, Charlene and Dave you are the best. Thank you for taking care of us..
Dealt with Denny McKenzie at the dealer ship. Very friendly, helpful but best of all no pressure! It was a very easy and pleasant experience. Highly recommend anyone looking for a vehicle stop by and see Denny.
We stopped in to test drive a Journey because we wanted to replace my wife's vehicle and she had been looking at these online. Denny Mckenzie helped us out and sent us on our test drive. The Journey was perfect, well actually better than what we were expecting. Denny was excellent to work with and actually felt like we were talking with a long lost friend. When we got home my wife said "I think God planned that meeting." We really appreciated his professionalism and making us feel comfortable with our purchase. Because of our experience with ...
I was in the market for my first new car in 15 years. My previous 2001 model was on it's last leg. I had my eye on a 2016 Dodge Dart that I had seen online. Jordan Everidge greeted my wife and I when we pulled in. I told him what I was looking for, and he promptly showed us the car I'd seen. After the test drive we sat down with Jordan to hammer out the details. He was extremely friendly and easy to work with. I received a very fair price for my trade in considering the condition it ...
I recently purchased a 2015 Jeep Cherokee from New Carlisle Jeep. I love it! The salesman Dennis was extremely helpful and knowledgeable. He made me feel comfortable throughout the entire process, and showed me how to use all the bells and whistles in my new Jeep. The manager Debra also made purchasing the vehicle easy with payment options, and finding me the best possible interest rate. Working through all the paperwork with Charlene was also a breeze. She showed you everything with careful detail from what you were signing and why. I will definitely send friends and family members looking to ...
"Car for my daughter " - cpneal We wanted to get a new car for our daughter and they were great to work with! The car is great and the price was great! The people were awesome to work with. The salesman even helped us surprise our daughter with her car!
Our sales person was very easy to work with. It was a cold, snowy day but he made sure to find just the types of vehicles we were looking for. He made sure the snow was cleaned off & it was completly warmed up before we test drove them. I found the car I wanted but they did not have the specific color that I wanted. They immediately called until they found it exactly what I wanted.
I was shopping for a replacement vehicle one day, and my wife and I stopped to look on our way. It was literally the first place I looked. From the moment I stepped out of my car until I wrote the check for my Jeep Patriot, everyone was friendly, courteous, and very helpful. I would recommend this dealership to anyone and plan to have my vehicle serviced there regularly.
Denny and Debbie were outstanding! I felt like they didn't want to sell me my Jeep, but rather treat me like part of the Jeep family! Thanks so much!!!
Denny and the team were great! They were able to find me a great car with great financing, which was not an easy task. I love my new car and I will definitely be going back when I'm ready for my next one and recommending anyone looking for a new car to head their way.
I was treated with extreme professionalism from everyone that I dealt with at this dealership. From my Sunday text response to my phone conversations and face-to-face meeting with Denny McKenzie, I felt the staff truly cared and appreciated my business. They were thorough, honest, and upfront about my vehicle, the pricing, and the warranties. I will definitely refer this dealership to my family, friends, and co-workers.
Awesome service! Very friendly transaction! Jordan Everidge was knowledgeable and very attentive to what we were looking for and made buying a new car seem very simple and exciting! We couldn't ask for better service!
My husband and I dealt with Denny and Debra at this dealership, but I would like to say that all the employees we had contact with were very professional, friendly, and helpful! These guys went above and beyond in helping purchase this vehicle. We were informed of everything we needed to know and left with no questions, concerns, or worries. Denny even came out and showed us all about our new Jeep. Thanks so much you guys are awesome! Best dealership EVER!!!
Purchased a 2013 Dodge Ram 1500 Big Horn truck. Denny Mackenzie was my salesman. Worked well with accommodating my price that I wanted to pay. Very Happy.
Thank YOU ALL for everything, especially Denny McKenzie, our Rock Star Car Dealer! ALL of YOU are wonderful! Thanks again and again! The Buttskees are very happy campers! Get Out and Drive a Jeep today! :o)
I really appreciated the service I received from the sales team at New Carlisle Chrysler Dodge Jeep. When I was looking and trying to make a decision I didn't feel pressured or hassled in any way. Once I had decided to go with a Ram 1500 Jordan worked hard to help me find one that had the features that met my needs.
I am very happy with my purchase. I was looking for a certain monthly price that was in my budget and I got it. Denny Mckenzie is an awesome salesperson with a great personality!!! Debra Huelsman was VERY helpful and personable:) Thanks for all you did for me to get me into my new car!!!!!!!!
This has been the best service I've ever had! I have bought many new and used vehicles and working with Denny McKenzie was great. He showed us everything we wanted to know, wasn't pushy and truly wanted to make sure we was happy with our purchase! He told us to take the truck home for the weekend to make sure we liked it and even bought us dinner while we was waiting on the paperwork to be finished up, everyone in the dealership was friendly and helpful. We have already told others to go see him when they ...
Sales person was extremely helpful in guiding us to the truck that would best suit our needs. We were looking for a Ram 2500 to pull our rv with.
Very happy with my buying experience at this dealership. I arrived with a monthly payment in mind and both Denny Mckenzie and the finance manager worked diligently to make it happen. Debra (manager) was also very efficient and very personable. I was very impressed by the kindness shown to me by all and will definitely be a return customer, as well as recommending them to family and friends. Thanks again!
Thanks for making this process of ordering my new Jeep Wrangler so easy and fun !I would recommend this dealership and especially my sales person Denny McKenzie to anyone interested in purchasing a vehicle!
The New Carlisle Chrysler Dodge Jeep team are very friendly and professional! I would recommend to a friend. We brought along my 1 year old son while we were looking at trucks, not realizing that we were going to purchase one and the whole team was very patient with us. They were all trying to keep my son occupied while we completed all the paper work! My son is very full of energy! 🙂
I've been interested in the Dart for quite awhile. When I contacted the dealer by phone and told them what I was Interested in! The Vehicle was at their affiliate (Key Chrysler Jeep Dodge) lot inventory. I arrived to the Dealer about a half an hour later.We talked and I was told the Vehicle was on the way.By the time we had everything taken care of. The car was there and was exactly what I wanted. We finished up, and was on my way with my New Dodge Dart! Great Job!
I was very impressed with the professionalism of this dealership and the employee who helped me with my recent purchase. They couldn't have been easier or kinder with work with. I recommend you shop here if you are looking for a new or used car.
Many thanks to the sales team at New Carlisle Chrysler/Dodge/Jeep! I recently purchased a used car from their lot and could not be more pleased with both the car itself and the overall purchase experience. Used car buying proved to be an annoyingly high pressure experience at most other dealers and lots visited. The best way to describe the experience here was LAID BACK! No pushy, in-your-face sales people trying to work their angle hoping for a sale. I had a certain type of car in mind but was not sure I would find that type at the ...